Is a Multi Level Auto Attendant Worth Upgrading For?
If you’ve ever called a company and been greeted by a friendly…
The No-Worry Guide to VoIP Number Porting
If you’re considering porting your landline number to VoIP, or your current…
Yes, Analog Phones Work Just Fine Over a VoIP Gateway
Thinking about switching to Voice over Internet Protocol (VoIP) so you can…
VoIP Fax Might Work, But There Are More Reliable Options
While it’s possible to send a fax using Voice over Internet Protocol…
How to Run a UCaaS Migration Your Customers Won’t Notice
When you migrate to UCaaS (Unified Communications as a Service), voice, video,…
How to Send a Free Test Fax to Make Sure Everything Works
You’ve set up your fax machine according to the manufacturer’s instructions, and…
5 Types of Webinars + 4 Formats and When They Work Best
Webinar platforms have come a long way since Microsoft first launched its…
What Is an LOA and When Will My Number Get Ported?
A Letter of Authorization (LOA) is a document that you must send…
Can You Replicate a Key Phone System In the Cloud?
Key phones are traditional desk phones with a central unit and handset.…
6 Reasons Callers Skip Your IVR Survey (+ Easy Fixes)
IVR (Interactive Voice Response) phone surveys are a popular and useful way…