Can You Replicate a Key Phone System In the Cloud?
Key phones are traditional desk phones with a central unit and handset.…
How to Fix Mic Echo Before Everyone Bails on the Call
If you’re on a phone or video call and you suddenly hear…
How to Accurately Calculate Cost
Whether you’re getting call center software for the first time or you’re…
Direct Inward Dialing Guarantees Callers Reach You Faster
Direct Inward Dialing (DID) is a way to reach a specific team…
How to Use Call Detail Records to Detect Fraud
If you’ve ever checked your phone’s call history to see when someone…
8 Best Business Phone Services of 2024
Best overall and best business phone service: Nextiva Best advanced features for…