Microsoft Releases AIOpsLab, an Open-Source Standardised AI Framework for AIOps Agents
Microsoft researchers released an open-source artificial intelligence (AI) framework for agents that…
Australia’s Cloud Computing Growth to Reach $81 Billion by 2029
According to a new report, cloud computing was worth between $9 billion…
Amazon Is Building a Mega AI Supercomputer With Anthropic
Garman told WIRED ahead of the event that Amazon will also introduce…
PlayStation Portal Gets Cloud Streaming Support for Select PS5 Games With New Update
PlayStation Portal, or the PS Portal, is getting a new update to…
Fix Dropped Calls in Two Minutes or Less With These Tweaks
I can’t stand dropped calls. I bet you feel the same way.…
5 Steps In Every Successful Contact Center Migration Plan
Contact center migration is the process of moving from on-site infrastructure to…
How to Enforce IVR Authentication Without Annoying Callers
Every convenience you offer your customers creates a potential vulnerability that a…
Direct Inward Dialing Guarantees Callers Reach You Faster
Direct Inward Dialing (DID) is a way to reach a specific team…
5 Scenarios Where Non-Fixed VoIP Is Better than a Static Number
When you buy a phone number that uses Voice over Internet Protocol…
Microsoft Forecasts Slower Cloud Business Growth in Second Quarter
Microsoft predicted increased spending on artificial intelligence this quarter but slower growth…