RBI cut didn’t lower FD rates: Kotak chief
After 35 years abroad at Citibank and Barclays, Ashok Vaswani, who took…
Yes Bharath Wedding Collections: Redefining textile shopping in Kerala, India | India News
Yes Bharath Wedding Collections has transformed textile shopping in Kerala, evolving from…
Call Routing Can Impact Your Company Image
You’re busy, your customers are busy, and your team is busy. Strong…
Can Visual IVR Really Help Callers? 5 Ideal Use Cases
Visual IVR blends voice-only IVR technology with a visual user interface for…
11 New Call Center Statistics, Including Turnover Rates of 30-45%
Call centers enable customer service teams for many businesses. At their best,…
