Tag: customer service

Dialpad Review (2024): An AI-Powered VoIP Solution

Dialpad’s fast factsStarting price: $15 per user per monthKey features:Unlimited calls and

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7 Overlooked Call Center Quality Assurance Best Practices

Contact center agents are usually a customer’s first point of contact with

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6 Best Interactive Voice Response (IVR) Software of 2024

In the process of searching for the best IVR solutions, I took

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Is It Right For Your Business?

RingCentral’s fast factsStarting price: $20 per user per month billed annuallyKey features:Unlimited

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The 6 Best Call Center Software of 2024

Best call center software overall: Nextiva The most advanced call center solution:

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Your VPN ‘Jugaad’ for a cheaper YouTube Premium subscription may not work

Google may be cracking down on users who use VPNs to buy

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