What is a Fax ATA, and How to Select the Right One
A Fax Analog Telephone Adapter (ATA) is a device that allows you…
Can You Fax a Check? Yes. Follow These Steps to Do it Safely
There are probably a dozen ways of sending money that are easier…
How to Use Call Detail Records to Detect Fraud
If you’ve ever checked your phone’s call history to see when someone…
The Latest Call Center IVR Upgrades Are Slashing Wait Times
Interactive voice response (IVR) systems route calls and handle basic queries. Call…
An Outbound Dialer Will Help You Win the Numbers Game
An outbound dialer is software that automates and manages outgoing phone calls.…